Effective July 15, 2026

Privacy policy

This policy explains the information collected when you use the site or submit a dispatch request.

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Evidence, not decoration

Know what evidence to keep and what information to share

A useful service request identifies the property issue without exposing unrelated records. Keep original footage and documents under your control.

Request a documented inspection
Sewer inspection equipment staged at an Indianapolis residence
An Indianapolis repair decision should begin with a recorded route, measured distance, and footage that can be reviewed.
Organized property documents, phone, key, and privacy-focused planning materials
Submit only the contact and property details needed to evaluate the request, then verify who will receive the information.

Information collected

The form can collect your name, phone number, ZIP code, problem selection, optional details, language, landing page, referral source, consent version, and submission time. Basic security and server logs may also be processed.

How information is used

Information is used to store and review your request, match it with a potential service provider, prevent duplicate or abusive submissions, maintain records of consent, and operate the site.

Sharing and retention

Request information may be shared with third party service providers for the purpose of responding. It is not sold as an unrelated marketing list. Records are retained only as long as needed for operations, compliance, dispute handling, and deletion workflows.

Your choices

You can avoid submitting the form. If you request access or deletion, include the phone number used so the record can be located. Do not send sensitive medical, financial, or identity documents through the form.

Continue the decision

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